Don’t Lose Your Coverage!

Your Medicaid will not renew automatically. You must update your address and phone number with the state by:

1. Calling 1-844-640-6446:  Help is available Monday through Friday 8 a.m. to 4 p.m. ET.
   OR
2. Going to  ssp.benefits.ohio.gov. After logging in, click the “Access my Benefits” tile, then click “Report a Change to my Case” from the dropdown and follow the prompts.

Cleveland, OH

7580 Northcliff Ave.
Brooklyn, Ohio 44144

Phone: 216-206-7000
Pharmacy: 800-545-9351
Fax: 216-206-6472

Hours of Operation:
Monday: 8:00 a.m. – 5 p.m.
Tuesday: 8:00 a.m. – 5 p.m.
Wednesday: 8:00 a.m. – 5 p.m.
Thursday: 8:00 a.m. – 5 p.m.
Friday: 8:00 a.m. – 5 p.m.

See Our Services