New Orleans, LA
1523 St. Charles Ave
New Orleans, LA 70130
Phone: 504-374-1000
Pharmacy: 504-374-8000
Fax: 504-374-1350
Hours of Operation:
Monday: 8:00 a.m. – 5:00 p.m.
Tuesday: 8:00 a.m. – 5:00 p.m.
Wednesday: 8:00 a.m. – 5:00 p.m.
Thursday: 8:00 a.m. – 5:00 p.m.
Friday: 8:00 a.m. – 5:00 p.m.
Pharmacy Hours (Mon – Fri):
8:30 a.m. – 5:00 p.m.
Closed for lunch: 12:30 p.m. – 1:00 p.m.
Whole-Person Care in New Orleans
At AbsoluteCare New Orleans, we believe health care should help your whole life, not just fix problems when they show up. That’s why we focus on caring for the whole person, especially people who have complex health needs. Whether you’re living with a long-term condition, need HIV care, or just want someone who will listen, we’re here for you with respect, kindness, and zero judgment. You may already be a member through your health plan – at no cost! Call us to find out.
Why the People of New Orleans Pick AbsoluteCare
- Whole-Person Care – We care about all of you. That means your body, your feelings, your mind, and the things happening in your life.
- Inclusive, Judgment-Free Space – You are welcome here just as you are. We respect every identity, background, and story.
- Easy Access to Medication – Our pharmacy is right here, and we can deliver your medicine for free. We also offer PrEP, PEP, injectables, and other specialty medicines.
- Care That Fits Your Life – You can see us in person, online, or even at home. We meet you wherever you feel most comfortable.
- Strong Mental Health Support – We offer counseling, psychiatry, help with addiction, and care that understands trauma.
Services Offered at AbsoluteCare New Orleans
1. Primary Care and Chronic Illness Management
Our New Orleans clinic provides full-spectrum primary care for patients 16 and older, with a focus on preventing and managing long-term conditions such as diabetes, heart disease, hypertension, asthma, COPD, and kidney disease.
2. Mental Health and Substance Use Support
Our integrated behavioral health team provides access to therapy, psychiatry, substance use counseling, and medication management, helping members navigate life’s challenges.
3. Immediate and Same-Day Medical Visits
We offer same-day and next-day appointments for urgent needs including wound care, infections, and STD/STI testing, so you don’t have to wait to get the help you need.
4. On-Site Lab and Imaging Diagnostics
With a CLIA-certified lab and state-certified imaging including ultrasound, our New Orleans facility offers quick access to test results and diagnostics, helping your provider make informed decisions during your visit.
5. On-Site Pharmacy and Free Medication Delivery
Our in-house pharmacy team works directly with your care team to ensure you get your medications affordably and conveniently. We offer routine and specialty prescriptions, including long-acting injectables (LAIs), PrEP, PEP, and more, as well as free delivery within 25 miles of the clinic.
📞 Need to reach the pharmacy? Call 504-374-8000
6. HIV Expertise and Sexual Health Care
At AbsoluteCare New Orleans, HIV care is integrated into our primary care model, ensuring your status stays private and your treatment is seamless. We offer:
- Same-day and next-day appointments for HIV testing and treatment.
- PEP and PrEP services.
- Hepatitis C diagnosis and care.
- Support for substance use disorders.
Whether you’re just looking for answers or ready to start treatment, you’re not alone – we’re here to help you live your healthiest life. Learn more about our HIV expertise here.
7. Outpatient Infusion Services
Our experienced nursing team administers IV therapies in a relaxing infusion suite and provides home IV education for patients who need ongoing support.
8. Harm Reduction Services
We provide harm reduction counseling to support members who use substances in a safe, respectful environment.
9. Social Work and Life Support Services
Our social work team connects members with critical life resources including transportation, housing support, food assistance, and help with ID cards or benefits applications, because your environment is part of your health.
10. Outreach and Community-Based Support
Can’t make it into the clinic? Our New Orleans outreach staff will meet you where you are: At home, in the community, or wherever support is needed in order to help you stay connected to care.
11. Member Lounge & Wellness Spaces
Enjoy a welcoming environment with access to our in-center member lounge, featuring snacks, relaxation space, and a sense of community that supports your journey toward better health.
New Orleans Location Contacts
Ashanta Green
Executive Director
Dr. Paulette Grey
Medical Director