STAY COVERED: Medicaid benefits don’t automatically renew. The state needs your current address and phone number. Please call or visit their website:
- Call 1-844-640-6446, Monday – Friday, 8 a.m. to 4 p.m. ET., or
- Go to ssp.benefits.ohio.gov. Log in and click the “Access my Benefits” tile. Then click “Report a Change to my Case” from the dropdown and follow the instructions.
Cleveland, OH
7580 Northcliff Ave.
Brooklyn, Ohio 44144
Phone: 216-206-7000
Pharmacy: 800-545-9351
Fax: 216-206-6472
Hours of Operation:
Monday: 8:00 a.m. – 5 p.m.
Tuesday: 8:00 a.m. – 5 p.m.
Wednesday: 8:00 a.m. – 5 p.m.
Thursday: 8:00 a.m. – 5 p.m.
Friday: 8:00 a.m. – 5 p.m.
Cleveland Location Contacts
Monica Crosby
Executive Director
Dr. Raj Rajesh
Medical Director
Teena McBride
Member Relations Coordinator